Saturday, 21 January 2012

Work Flow

I saw a post on a (different) blog recently which talked about various tools to improve workflow.

As I read it, I realized that the tools were irrelevant.  The author was using the (excuse of) the tools to design a workflow ... but this would have worked just as well with a different set of tools, and almost certainly without any tools at all.

So think about the workflow - not about the tools.  Think about the sequence of activities, the layout of workstations, the time taken at each one, how things are checked for errors, how they are handed from one workstation to another.  And then think whether tools (whether that be fork lift trucks or software) would help.

Tools can make things more efficient - but without a proper design of the workflow itself, they might just speed up your inefficiencies.

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