Monday, 14 September 2009


I am writing this post while 'house-sitting' for my son who is at work but had to be able to let in the gasman coming to service the heating boiler. Hence my presence. The lesson ... you have to make your goods and services available conveniently .. or surround them with additional services that handle the inconvenience. What about charging less for those who can give you access to their premises in daytime hours? What about ....

No, you have to solve the problems for your business . Just think about what your customers need, and then think about how you can give it to them.

No comments: