Saturday, 24 May 2014

Can they deliver?

Consultants usually specialise in .... productivity, quality, organisational development, innovation, or some other 'improvement' topic.

This suggests that the business world is full of tools and techniques that must be selected carefully according to the kind of situation - and kind of problem - being considered.

Consultants pretend to be knowledgeable and 'clever' - and of course they are ... but often their major asset is having time and having an external, disinterested viewpoint. Use them - but don't be baffled or bamboozled by their tales of great expertise.  Question them about details - and about 'execution'.  Make sure you have confidence in their ability to deliver.

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