Many of us use multiple messaging and productivity platforms in our work - Zoom, Teams, Slack and so on. Quite a few also regularly drop into Twitter or Facebook.
Each time we read an interesting post or contribute to a discussion we get a little feeling of satisfaction. We are participating and contributing. We feel good.
However, we may not be achieving. Completing a task is not the same as producing an appropriate outcome. Completing the task becomes the goal instead of the means to achieving a goal.
So beware of simply feeling good, satisfied that you have done something. Try to measure outcomes, not outputs. After all, do you want your workers to feel good - or to achieve success?
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