At a recent Institute of Management Services event in the UK, I was lucky to share a platform with Prof. Colin Coulson-Thomas - -a an expert in corporate transformation.

His views (thankfully) overlapped with, and complemented, mine.

My 'executive takeaway' of his presentation is that:

In high performing organisations, rarely are key business processes carried out exactly as specified and trained. They rely on people who are above average and above mere compliance.

We need to explore new models and build flexible, adaptable, networked organisations - combinations of people and technology.

Think about those statements for a minutes or two - and then think how you can enact them in your business. You know it makes sense!