I’ve recently returned from Greece where I was privileged to visit the site of the oracle at Delphi – a major centre of  world communication in the 5^th century BC.  The size and scale of what was the Temple of Apollo is staggering – this was both a communications and commercial centre of real magnitude.

It is good to be reminded of past civilisations and their power and influence – and also good, of course, to be reminded that such civilisations often collapse or fail.  ‘Success’ is a fragile commodity – and the world changes around successful organisations – and nations.   Those who fail to ‘read the runes’ and fail to adapt to the changing environment are doomed to fail.

So, every time something goes wrong in your business - you have to figure out why ... and then stop that happening again.  Learn - and act on that learning.