Saturday, 8 March 2014

Trust them

How many people in this world do you trust?

My answer is 'All of them' until they suggest to me that they cannot be trusted.  If we start from a position of trust, we normally end up approaching discussions and negotiations in a positive and constructive frame of mind.

If you trust your employees, for example, then 'industrial relations' can also be positive and constructive. If you want them to help you improve the business, starting from a position of trust makes it easier.  One or two of them may let you down ... but that is not reason not to trust the majority.  if you treat good staff with suspicion because of one or two exceptional cases, you loser their respect sand cooperation.

Whatever the personal, ethical and social implications, adopting a stance of 'trust first' makes good business sense.

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