Tech can help

I do not normally encourage smaller firms to be technology leaders ... but they must not stand by and miss the benefits that can accrue from the use of well-proven technologies. But sometimes, the gains from an emerging technology come to the early adopters. So the lesson is to be 'cautious innovators' ... keep a watching brief and 'jump in' when the gains look good and the risks are manageable. Sounds like any other investment ... and it should!