If you Google the word 'productivity', you get lots of results. Many of them relate to 'personal productivity', and a smaller number of them to organisational productivity

So, which is the most important?

One way of looking at it is to assume that collective personal productivity makes up organisational productivity.

However, this is not so.  Organisational productivity depends much more on the effectiveness of the systems, processes and procedures involved than it does on the personal effectiveness of the workers ... except perhaps for the effectiveness of the few key people (like you) who shape policy and strategy.

So, don't ignore the personal productivity of your workers ...but don't expect it to transform your business if you don't pay attention to those systems, processes and procedures.